Shipping & Delivery

At North Rim Furniture, every piece is carefully handcrafted and prepared for its journey to your home. Because our furniture is often substantial in size and weight, we take extra care with packaging and shipping to help ensure it arrives safely.

Production & Processing Times

Most of our furniture is made to order, with an estimated production time of 2-4 weeks before shipping. More complex custom projects may require additional time.

Your estimated production timeline will be confirmed when your order is placed. Because each piece is handcrafted, timelines may vary.

Freight Shipping

We ship throughout the contiguous United States (lower 48 states) using insured LTL (Less Than Truckload) freight carriers.

Our standard freight service includes:

• Careful packaging and preparation for transportation.

• Freight insurance covering the value of your furniture.

• Liftgate service for curbside delivery.

• Tracking information once your order ships.

Curbside delivery means the freight driver will unload your furniture at the delivery location. Moving the furniture inside, unpacking, and assembly are not included.

Please arrange for assistance to move your furniture safely into your home.

Shipping Rates

Standard LTL freight shipping is $299 anywhere in the contiguous United States (lower 48 states) Additional charges may apply to remote locations or destinations requiring special freight arrangements. Any additional charges will be communicated before shipment.

Shipping to Alaska, Hawaii, Puerto Rico, and other U.S. territories requires a custom freight quote. Please contact us before placing your order so we can arrange shipping and provide accurate pricing.

Delivery Estimates

Freight transit typically takes 1–2 weeks after your furniture leaves our workshop.

These estimates are not guaranteed. Carrier schedules, weather, and other transportation conditions may affect delivery times.

We will provide tracking information once your order has shipped.

Inspecting Your Delivery

All freight shipments are insured for the value of the furniture.

Please inspect the packaging and furniture upon delivery. If you notice visible damage, document it on the delivery receipt and take photographs of the packaging and affected areas.

Contact North Rim Furniture within 48 hours of delivery if you discover any shipping damage. Please include photographs so we can assist with the freight claim process.

Local Pickup

Complimentary workshop pickup is available by appointment at:

North Rim Furniture
4426 Commerce Ln, Unit 2
Orland, CA 95963

We will contact you when your furniture is ready and coordinate a convenient pickup time.

White-Glove Delivery

For customers who prefer additional assistance, white-glove delivery may be available by special arrangement. Please contact us for availability and a personalized quote.

Questions About Shipping?

We're happy to help you understand your delivery options before placing an order.

Email: info@northrimfurniture.com
Phone: 530.588.1798